Terms & Conditions

The use of
this website is subject to the following terms of use:

Site and
Contents

The content
of the pages of this website is for your general information and use only. It
is subject to change without prior notice. Neither we nor any third parties
provide any warranty or guarantee as to the accuracy, timeliness, performance,
completeness or suitability of the information and materials found or offered
on this website for any particular purpose. You acknowledge that such information
and materials may contain inaccuracies or errors and we expressly exclude
liability for any such inaccuracies or errors to the fullest extent permitted
by law. Your use of any information or materials on this website is entirely at
your own risk, for which we shall not be liable. It shall be your own
responsibility to ensure that any products, services or information available
through this website meet your specific requirements.

Ownership

This website
contains material which is owned by or licensed to us. This material includes,
but is not limited to, the design, layout, look, appearance and graphics.
Reproduction is prohibited other than in accordance with the copyright notice,
which forms part of these terms and conditions.

All
trademarks reproduced in this website which are not the property of, or
licensed to, the operator are acknowledged on the website.

Unauthorized
use of this website may give rise to a claim for damages and/or be a criminal
offense.

From time to
time this website may also include links to other websites. These links are
provided for your convenience to provide further information. They do not
signify that we endorse the website(s). We have no responsibility for the
content of the linked website(s).

You may not
create a link to this website from another website or document without
Clearcarrental.com prior written consent. Your use of this website and any
dispute arising out of such use of the website is subject to the laws of India
or other regulatory authority.

User Content

You are
prohibited from posting defamatory, obscene, pornographic, profane, threatening
or unlawful material in our forums or our user feedback sections.

Priyanshi
Travel Services will fully cooperate with any law enforcement authorities or
court order requesting or directing Priyanshi Travel Services to disclose the
identity of anyone posting such materials.

Priyanshi
Travel Services may change, edit, or remove any user material or conversations
that are illegal, indecent, obscene or offensive, or that violates priyanshitravels.in
policies in any way.

 Driving speed of the vehicle as per the
directions of the local transport authority only. Parking charges, toll
charges, state taxes and entry fees etc. to be paid by the customer.

All meter
readings/distances/timings will be calculated to and fro from our garage.

Car
air-conditioner will not work on hilly routes & also when the vehicle is
not in motion. The customer is also not expected to request driver to make the
air condition operational in theafore mentioned cases.

Any form of
discounts are only applicable only on the basic fare and cannot be made
available on extra charges like toll, taxes, charges on for extra Kms consumed
if applicable, charges for extra hours consumed if applicable, driver
allowance, parking, night charges, unless specified.

The vehicle
booked will be subject to availability. In a case where the car booked is not
available on the day of travel the customer will be provided with an
alternative equivalent vehicle in the similar segment as applicable.

It may happen
that for some travel routes, the cab model which was reserved earlier by a
customer online will not be able to actually run during travel due to the
prevailing road conditions (OR) the probable danger of natural disasters. The
reasons mentioned are beyond the control of Priyanshi Travel Services In such a
case Priyanshi Travel Services will provide an upgraded cab model which is
typically used in that region at an additional charge. If the customer does not
want Priyanshi Travel Services to provide an upgraded car model a refund will
be made.

Customer can
request for amendments to a booking made earlier by him only if the request is
done 24 hours before the pick up time. No changes will be done within 24 hours
of the time of pick up time. In cases where amendments are requested on cab
type, the cab type requested is subject to availability. In case of a no show
where the customer has not informed Priyanshi Travel Services on the changes on
his schedule 24 hours before the pick up no refunds will be made.The amendments
can be done by contacting the support team of Priyanshi Travel Services on 7309729889.

 Customer is liable to pay for any additional
distance traveled and also for additional hourly charges if applicable.Any
unscheduled changes will attract additional charges as applicable.

All bookings
under consideration are on a calendar day basis i.e from midnight 12:00 to
midnight 12:00. As an example for a cab booked for 1st Jan where the pick up
time is 5:00 p.m, the booking will be valid till 1st Jan 11:59 p.m and not 2nd
Jan 5:00 p.m.

Cabs that are
booked for outstation cannot be used for local travel.As an example if a customer
books a cab from Lucknow to Ayodhya then to Prayagraj and back to Lucknow for a
period of 3 days in total & has a predefined Km limit of 750 Kms and he
returns back to Lucknow on the second day & has a balance Km limit of 50
with one day remaining, inspite of this he is not entitled to consume this
50Kms for local travel in Lucknow (Source City0, however the customer can
travel from Mumbai to some other city outside city limits of Lucknow &
consume the remaining 50 Kms or more than this by paying additional charges.

The driver
will wait for the customer on the travel date for not more than 60 minutes from
his pick up time in a case the customer does not inform the driver on the
delay. After 60 minutes the booking will be considered as a case of no show and
full booking amount will be forfeited.

 For all travel types (Outstaion & local)
customer has to bear all extra charges like driver allowance, toll, taxes,
charges on for extra Kms consumed if applicable, charges for extra hours
consumed if applicable, parking charges, night charges and any other charges
applicable as mentioned on the voucher.

Transfers
with unspecified distance coverage will only include one way transfer either
from airport or railway station to a single location or vice versa. Pick ups or
drops from multiple locations are not included in such bookings.

Cumulative
amount of monetary discount shown on our website is only for indicative
purpose.The exact discount amount or savings offered depends on the service
type.

Priyanshi
Travel Services cannot be hold accountable for any delay or consequential loss
caused to the customer due to traffic jam or reasons beyond reasonable control
of the driver or lapses on the part of the driver.

Priyanshi
Travel Services cannot be hold accountable for any loss, damage, physical
injury etc suffered by the customer while availing its services.

In case of
any misconduct or misbehavior by the driver the customer should immediately
report to the support team of Priyanshi Travel Services at 7309729889 and share
the experience.

Priyanshi
Travel Services cannot be hold accountable for any loss, damage or delay
suffered by the customer due to force majeure events.

In no event
the entire liability of Priyanshi Travel Services for any loss or damage
arising due to cab services or in the case of a valid refund claim shall not
exceed the booking amount paid by the customer.

In case of
any dispute parties agree to the exclusive jurisdiction of courts of Lucknow,
Uttar Pradesh.

In addition
to all the above mentioned terms & conditions, user terms mentioned on the
website apply.

In a
scenario, where in a customer already has received the driver & cab details
and the cab hired does not show up on the day of travel, it will be considered
as the failure of  Vehicle Provider
Partner will take all necessary efforts to provide the customer an alternative
mode of transport immediately, in the shortest possible time & if failing
to do so will provide the customer a full refund, which will be processed in a
maximum 7 days from the day the cab travel was scheduled to begin. Priyanshi
Travel Services is not liable to reimburse its customer for any expenses like
hotel stay charges, flight ticket charges or any other type of monetary
expenses which the customer had to bear as a result of no show of the cab on
the day of planned cab travel.

Priyanshi
Travel Services may use the mobile number & email ID shared while making an
online booking/ registration with it (or) which is shared while filling its
inquiry form for its promotional purposes. Priyanshi Travel Services promises
that the data will never be sold to any other business entity & will be
solely used for its own promotional purposes.

We as a
merchant shall be under no liability whatsoever in respect of any loss or
damage arising directly or indirectly out of the decline of authorization for
any Transaction, on Account of the Cardholder having exceeded the preset limit
mutually agreed by us with our acquiring bank from time to time.

Priyanshi
Travel Services can send the cab only at the time for which booking has made
& not early whatsoever may be the emergencies may be.

The final cab
rental amount inclusive of extra charges if any will attract applicable service
tax.

Cancellation
Policies

1) If a
traveler cancels 24 hours prior the pick-up time, 10% of the total trip cost or
Advance Amount will be deducted.

2) If a
traveler cancels within 24 hours prior the pick-up time, no refund.

3) The
refunds will be made by online transfer to the customer’s bank account. No cash
refund requests.

4) The amount
will be refunded approximately within 7 business days.

Special
Instructions

1) Driver
& car details – These details will be sent to the customer by Priyanshi
Travel Services approximately before an hour from the pick up time by SMS and
email.In some cases the driver or an associate of Priyanshi Travel Services may
also call in advance to reconfirm with the customer.

2) Non
receipt of driver and car details – In such cases the customer needs to contact
the support team at Priyanshi Travel Services.

3) Demand of
money by the driver- The voucher provided to the customer clearly indicates the
items including on his booking. Any amount over and above this both in terms
for distance and duration and other items such as night charges, driver
allowance, toll, taxes, state taxes, charges on for extra Kms consumed if
applicable, charges for extra hours consumed if applicable parking charges etc
which are not included in the booking amount have to be paid directly to the
driver as mentioned below. In case of any dispute with the driver the customer
should reach the support team of Priyanshi Travel Services at 7309729889 mention
the subject of dispute.

4) Payment of
extra charges – Any extra charges applicable have to be paid to the directly in
cash to the driver.